We have real life heroes on our team, and it's official. Here's the story: What makes a hero? We use this title all of the time to honor someone who has done something exceptional. It tends to get over-used, which often dilutes the meaning. Merriam-Webster defines a hero as: "A person admired for achievements and noble qualities," or "one who shows great courage." we like to define our heroes as those who sacrifice their time...